Access & Facilities
Bookings for disabled patrons can be made by calling our Box Office directly.
Tel: 020 7930 8800
Email: boxoffice@trh.co.uk
Access into the theatre:
Three steps into the foyer through the centre doors and through two sets of swing doors. The Box Office counter is on the right-hand side. Staircases have handrails on both sides and some steps are highlighted. Stalls are 30 steps down / up from the foyer, Royal Circle up 24 steps, Upper Circle and Gallery up 57. 14 steps down from the Stalls to the Stalls bar, none to the Royal Circle bar (apart from within the auditorium) and 3 to the Upper Circle / Gallery bar. Customers with mobility problems are advised to book stalls seats. The auditorium opens 45 minutes before the performance.
Wheelchair Access
Please contact the Duty Manager or Box Office on arrival. Access is through the side doors on the Haymarket at the front of the building.
Exit is by doors either side of the foyer on the Haymarket. One wheelchair space is available at the back of the auditorium. If patrons can transfer from their wheelchair, they are able to book any stalls aisle seat available.
Disabled Parking
Disabled parking spaces are available at Whitcomb Street, or you may park on a meter on Charles II Street and in St James’ Square. There are single yellow lines in the Haymarket, a taxi rank in Lower Regent Street and drop-off and pick-up possible outside the theatre.
Disabled Toilets
There is an adapted toilet on street level at the back of the stalls.
Access Dogs
Access dogs are not permitted inside the auditorium during the performance. However, there are staff available to look after them during the show
Toilets
Facilities in Stalls, Royal Circle and Upper Circle areas
Seating G1 & G21
These seats in the Stalls have extra leg room.
Induction Loop and Amplification
Infra-red system with headsets are available and can be collected from the front of house desk. A £10 deposit is charged and refunded at the end of the performance, provided all parts are returned correctly.